Our servers are top notch. We are loadbalancing DigitalBooker on multiple virtual servers so that we can rapidly scale both up (upgrade servers) and sideways (starting more servers). This is constantly being monitored and we do our utter most to ensure that you don't have to think about it. The servers are run in a strictly guarded environment - the same place where many World Top-1000 sites are run. To read more about our server architecture, please see our blogpost about it.
We are constantly backing up your data to a second database so that all your data is always securely in two different places in case of a flood or a godzilla attack. We are also running encrypted backups every 4 hours offsite to another location and with our disastery recovery plan we can have all up and running within minutes on another server.
No stored passwords
In addition to encrypting all the traffic between you and our servers with SSL we take storing of passwords really seriously. We don't know your passwords and there is no way for us to find them out. All your and your customers secrets are military grade encrypted so that not even a potential hacker could ever find out your secrets. Security is always a continuous cat-mouse game but we follow this all the time to ensure your security.
Even though we do our best to always have DigitalBooker up and running, we cannot guarantee it 100.00% and also, your own Internet connection might be down for reasons unknown. But to ensure that you can always access your bookings, no matter what we've added a synchronization functionality to your electronic calendar (Outlook, iCalendar, Thunderbird, Mobile phone...) so that you can sync your calendars for instance every 5 minutes and always be safe knowing you have your bookings in case of a blizzard or a power outage.