Prepaid

8 questions in this topic.

• Worker cannot sell a prepaid, what to do?

  Check that users admin user rights (stars) matches with the settings you have defined in Administration > User Rights > Prepaid.

• I can't deduct a class from users prepaid card, what to do?

  Check prepaid validity. The card can only be used when valid. You can modify the validity dates to match your criterias.

• Can a prepaid be a class specific?

  At the moment Prepaid card is for all classes and cannot be used for certain classes only. This feature is coming..

• How do I deduct a visit from prepaid card?

  Sold prepaid is visible in clients bookings. Open clients booking in admin calendar and deduct the visit from the prepaid. Also booking status will be confirmed.

• How do I sell a prepaid?

  You can sell prepaid to customer in calendar booking. Add payment > Sell prepaid > save. Sold card will be visible in clients bookings. Alternatively you can sell a prepaid in Adm...

• Does the booking system automatically deduct a visit from clients prepaid card?

  Client can hold several prepaid cards at the same time. A visit will be deducted manually.

• How do I activate prepaid cards into my booking system?

  Install the app Prepaid in Administration > AppStore. To use prepaids you will also need the Payments app. After installing both apps create your prepaid cards in > Administration...

• How do I deduct no show -booking from prepaid card, so that booking status stays "no show"?

  Deduct the visit from the prepaid card. This automatically turns the booking green. You can overrule this by clicking the confirmation (green) button again. This turns booking sta...