Www

16 questions in this topic.

• I have already filled all necessary information into my system but I don't want to start receiving bookings just yet from customers. How can I disable visibility for customers?

  The bookable times will not be visible until you've defined workhours for your employees so you can safely define everything else in advance.

• How do I define the time slots customer can book?

  Working hours defines the bookable time slots. Set your working hours in Adminitration > Worker and here the tab Working hours.

• I want to show my clients certain services but won't allow them to book those. How to do that?

  Set "Visible to customer" NO. If you want your client to call you for booking, select "Bookable by phone". The phone number is defined in Administration > Location.

• I need give/ask some additional details for client's booking. How to do that?

  Please install additional feature to allow this in Administration > AppStore and there the app Extra info for bookings. After installing this feature you will find it in Administr...

• My resource is not showing any available time slots to customers. What to do?

  Check that business hours are activated in Administration > Location > Business hours.

• My services are not showing any available time slots to customers. What to do?

  Check that working hours are activated in Administration > Worker > Working hours.

• My booking system should not be visible to customers. What to do?

  Go to Www > Information > System online.

• Does the client need to login to the system to see the available time slots?

  This is not needed unless you want them to login. This can be done in Www > Information > Login required to view public.

• Can the booking system be embedded to my webpage?

  This can be done but we do not recommend it. We recommend to use API instead. Contact [email protected] for more information

• I offer my services in several locations. Can I hide locations so that a certain customer sees only a certain location?

  Create several locations in Administration > Locations and hide a location by selecting Visible in Www - No. Url defines the location address. Customer finds a location only with...

• How do I modify the booking systems public view to look like my webpage?

  You can do this in Www > Settings. Alternatively send the address to your webpage to our support team and we will do this for you.

• How do I add Google Analytics tracking code to my booking system?

  Add your Google Analytics tracking code in Www > Information > Google Analytics tracking code.

• Is it possible for customer to make a booking without registration?

  This is possible. Activate this in Www > Settings > Create bookings without registration.

• I want my services (hair and beauty services) to be visible in different views. How do I do that?

  You can view your services and their categories in Administration > Services. In Administration > Booking views you can see service categories per booking view. You can create new...

• Customer sees next available slot only in 2,5 hrs even that my calendar is empty now. What to do?

  Modify this setting in Administration > Booking views > Create booking latest.

• Are all my available booking slots visible to customer all the time?

  Visible slots amount can be modified in Administration > Booking views. If you have 20 visible time slots, each time one slot is booked next one in queue will become visible keepi...