Kalender

24 frågor i denna kategori

• Can our customers see the content of our Admin calendar?

  No. Your customers will only see the free timeslots that you have available on the public / customer facing side of the system.

• Is the calendar that our customers use similar to the one that we see on our admin side?

  No. You can find what your customers see by logging into your admin side and navigating to the Www main-menu item.

• Before starting to use DigitalBooker should I import my already existing booking to the system?

  To prevent double bookings to occur all your existing bookings should be imported to DigitalBooker from the start date onwards. Bookings should be imported manually.

• Can I create a booking for a user who doesn't have a user account?

  Yes you can. You can create a booking by using only a name (and preferable a phone nr).

• How do I block a certain time frame from bookable services?

  Click into admin calendar, select a tab "Block". The blocked time frame won't be bookable in public view.

• How many months into the past DigitalBooker displays my bookings?

  All your bookings will be saved and visible and you can browse them even 20 years backwards.

• Does the public system displays the already booked time slots?

  No. Booked time slot will simply disappear from bookable time slots.

• I need to see each worker separately but in one calendar view.

  Use Calendar All to see all workers in same view. To separate your workers calendars use a Day view.

• I need to see clients name before service name in calendar booking. How to do that?

  Go to cog wheel menu top of calendar view and select "Show customer name before service".

• Why all my bookings are multiplied?

  You are using Calendar All view. In this view you see the calendars for all your resources and workers at the same time. If a one booking is booked for both, worker and resource,...

• My class/service is not visible in calendar. What to do?

  Make sure you have selected a worker for your class/service in Administration > Services/Class Types > tab Worker.

• I have multiple locations. How do I switch the calendar between the locations?

  Switch the location in your calendar in upper left corner.

• How do I change the display order my employees in admin calendar?

  You can change emplyees display order by draggin them with mouse in Administration > Workers.

• Can different bookings be displayed with different colors?

  You can separate bookings made in public view from bookings made in admin view with different colors. Do this in Administration > Booking views.

• How working hours will be displayed in admin calendar?

  Working hours will be displayed in white in admin calendar.

• Can I set a default view for admin calendar?

  You can set a default calendar view in cog wheel menu top of admin calendar.

• What does Drag&Drop do?

  You find Drag&Drop in the cog wheel menu top of admin calendar. The system does not send a change note to your customer when you make changes to a booking. A booking which is alre...

• I need to make changes for a booking. Will the client be informed about changes?

  You can drag the booking around by using Drag&Drop which you find in the cog wheel menu top of admin calendar. The system does not send any change note to your customer.

• I need to separate customer bookings "selected a worker" from the ones "did not select a worker". How to do that?

  This can be done in Administration > Booking views. You can separate the selections with different colors.

• Workers calendar has disappeared from admin calendar. What to do?

  Have you deleted a worker? Deleting a worker deletes workers calendar. By creating your worker again you can restore his/her settings. When creating the worker use the same user a...

• Workers bookings has disappeared in admin calendar. What to do?

  Have you deleted a worker? Deleting a worker deletes workers calendar. By creating your worker again you can restore his/her settings. When creating the worker use the same user a...

• How do I zoom the admin calendar?

  This can be done in the cog wheel menu top of the admin calendar.

• Clients cannot cancel a bookings? Why is that?

  If a booking is confirmed in admin calendar client cannot cancel it. You can cancel the confirmation by clicking the green button which is displayed in a booking window. Alternati...

• There is a yellow triangle in each booking. What does that mean?

  Yellow triangle is displayed when the booking is not yet confirmed and the time of service is in the future. This turns green the time you confirm the booking. If the booking is n...